Refund policy

30-day returns, stated plainly.

An accessory is a personal choice. You may try it on at home to check the fit, then return an eligible item if it is not right for you. Here is exactly how it works.

The window

You have 30 days from the delivery date shown by the carrier to start a return or an exchange. That's your 30-day return window. For multi-item orders, the window runs from the latest delivery.

What condition it needs to be in

You may try your piece on for fit. Send it back as received and only tried on for fit:

  • Clean, complete, and undamaged
  • All original parts and pieces included
  • Nothing modified, altered, or worn down

We accept eligible fit-tried returns. We can only decline a return if the item shows damage beyond ordinary try-on — for example, stains, cut or torn leather, missing parts, or signs of outdoor wear. We'll always tell you the specific reason if we ever can't accept one, so give your piece a careful once-over before it ships.

How to start a return or exchange

  1. Email us at howdy@gloryworn.com with your order number, and tell us whether you'd like a size or fit exchange or a refund.
  2. We'll send you the next step — and a free prepaid label if it's a size or fit exchange.

Exchanges — when you just need a different fit

If the size or fit is off and you'd like a different one, an exchange is simple:

  • We email you a free prepaid return label.
  • We send out your replacement as soon as your original is on its way back.

No return-shipping cost to you on a size or fit exchange.

Refunds — if you'd rather send it back

Prefer a refund instead of an exchange? That works too.

  • Return shipping is customer-paid on a plain refund return.
  • Once we receive and check your item, we issue your refund to your original payment method within 10 business days.

A note on the original shipping you paid

  • On a change-of-mind return, the original outbound shipping is non-refundable — that cost already covered getting your order to you.
  • If your item arrived defective, or we sent the wrong thing, that's on us: we cover return shipping and refund your original shipping in full.

Defective or wrong-item issues aren't limited to the 30-day return window — if something's wrong with your piece, contact us and we'll make it right under your warranty rights.

Final sale

Items marked Final Sale at checkout can't be returned or exchanged:

  • Clearance and closeout items
  • Gift cards
  • Pierced earrings — for hygiene reasons

Final-sale status is shown on the product page and in your cart before you pay.

Questions about a return?

If you have a question about a return, an exchange, or your order, reach us at howdy@gloryworn.com. That's The Reply Promise — a real person typically responds within 2 business days.